GoToAssist Seeit 7.1

LastPass US LP – Freeware – iOS
out of 13 votes

GoToAssist Seeit: Streamlined Remote Support at Your Fingertips

Minh Ong

01/12/2025

GoToAssist Seeit by LastPass is a user-friendly remote support tool that empowers technical teams to provide visual assistance quickly and effectively, enhancing customer satisfaction.

Download the GoToAssist Seeit app only under the guidance of a trusted remote expert.

The GoToAssist Seeit app enables secure sharing of your iOS device camera with a Seeit expert. With features like live video streaming, VoIP, high-resolution snapshots, and annotations, Seeit offers an effective solution for diagnosing intricate issues remotely.

Getting Started:

Download and install the GoToAssist Seeit app.
If provided with a URL by a GoToAssist Seeit expert, tap the URL to join the session. If the app is not yet installed, you will be directed to the store for installation. Once installed, tap the URL again to join the session.
If given a 9-digit support key by a GoToAssist Seeit expert, open the app, enter the key, and click 'Join Session' to begin.
Once connected, you can communicate via built-in VoIP. Enabling camera sharing allows the expert to view a secure live stream from your device camera and capture snapshots. Press the exit button to conclude the session at any time.

Features:

Live camera streaming and VoIP capabilities
The expert can capture high-resolution snapshots, annotate them, and share them with you during the session

Requirements:

Connection to a mobile network or WiFi (recommended). During Seeit sessions, an active phone call needs a mobile network plan that permits simultaneous voice and data usage.
An active GoToAssist Seeit account is necessary for the expert.

Customer: iPhone or iPad device running iOS 8.1 or higher. Mobile network connection or WiFi required.

Expert:

Internet connection
Windows® 10, 7, 8.1, Vista
Mac OS® X v10.7 (Lion) or newer
Mozilla Firefox® Version 38 or newer, Google Chrome® version 44.x or newer

Overview

GoToAssist Seeit is a Freeware software in the category Business developed by LastPass US LP.

The latest version of GoToAssist Seeit is 7.1, released on 05/18/2024. It was initially added to our database on 05/18/2024.

GoToAssist Seeit runs on the following operating systems: iOS.

Users of GoToAssist Seeit gave it a rating of 4 out of 5 stars.

Pros

Easy to use interface for both customers and technicians, making it simple to collaborate and resolve issues remotely.
Screen sharing feature allows technicians to see exactly what the customer is experiencing in real-time, leading to faster problem resolution.
Ability to take screenshots during sessions for documentation and reference purposes.
Secure and encrypted connections ensure privacy and data protection during remote sessions.

Cons

May have limited features compared to more robust remote support tools.
Pricing may be on the higher side for small businesses or individuals.
Some users may experience connectivity issues depending on their network environment.

Minh Ong

I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.

Latest Reviews by Minh Ong

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Latest Version
7.1

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